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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
  Check here for a detailed breakdown of your water and waste water charges
- Water is Always Worth Saving
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- Campaigns
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- Water Usage Calculator
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Water Usage Calculator

Check the quality of your water
In Your Area
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- Community Events
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  Our interactive map gives information about supply issues and current investment projects across Scotland
- Visiting our Reservoirs
  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
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  Our employee volunteering programme can support you through education, conservation and community activities
- Annual Consultative Meeting
  Find out about all the latest investments and supply updates in your area
- Current Service Updates
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Annual Consultative Meeting

Current Service Updates
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- Licensed Providers
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  Access our Readiness Indicator and customer portal where you can submit & track applications to connect to our network.
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  We offer a wide range of high quality services
Development Centres

Scientific Services
About Us
About Us
- Diversity & Inclusion
  How we embrace diversity and encourage inclusion at Scottish Water
- Energy and Sustainability
  Our approach to energy management, development and sustainability
- Scottish Water Horizons
  Visit the pages of Scottish Water Horizons
- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
- Who We Are
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- Procurement & Supply Chain
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Careers

News & Views
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  Find out about maintenance work which may affect your supply
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- FAQs
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- Education
  We offer a great range of educational resources to support Scotland's school curriculum
Contact Us

Education

News & Views

Featured Articles

Scottish Water Unveils New Top Up Tap in Lochgilphead

Residents and visitors in Lochgilphead can now enjoy fresh, free drinking water on the go thanks to a new Top Up Tap installed by Scottish Water.

30 August 2024

Barbours Park

Shovels in the Ground as £12m Stewarton Investment Works Start

23 August 2024

Gardening Influencer Julianne Robertson sitting in her garden

BLOG: We can reuse our water to keep our plants healthy - says Julianne Robertson

22 August 2024

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News

One of Scottish Water's EV vans

E-Van Set to Hit the Road for Net Zero Rally Challenge

Members of Scottish Water's fleet team will be putting Electric Vehicles to the test this week as they take part in a special rally around Scotland

21 August 2024

Howden PV scheme arial view

£2.3m Solar Power and Battery Energy Storage Scheme Complete

The solar power and battery energy storage scheme near Selkirk is set to save around 169 tonnes of carbon annually

14 August 2024

Cumnock PV Scheme

Green Energy Boost for East Ayrshire

A project to install nearly 900 solar panels has been completed at a waste water treatment works in East Ayrshire.

05 August 2024

Aerial view of Hamilton Waste Water Treatment Works

Groundbreaking Hydropower Project Completed in South Lanarkshire

Work on a groundbreaking project to harness hydropower from waste water has been completed by Scottish Water, supporting its drive to achieve net zero emissions by 2040

30 July 2024

The PV scheme at Bothwellbank WWTW

Solar Energy Boost Cuts Carbon at Central Belt Treatment Works

More than 885 solar panels have been installed on two Scottish Water sites in the Central Belt, helping to save 57 tonnes of carbon a year

30 July 2024

Follow-up water pipe event for Ross-shire residents

Scottish Water is offering Ross-shire residents a further opportunity to discuss a proposal for a new pipe to supply water to a hydrogen production plant next to Beinn Tharsuinn Windfarm, west of Edderton, at a drop-in consultation event.

09 April 2024