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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
  Check here for a detailed breakdown of your water and waste water charges
- Water is Always Worth Saving
  Help protect a precious resource and make small changes to save water and energy
- Campaigns
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- Water Usage Calculator
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- Check the quality of your water
  Enter your post code to find out more about water quality in your area
Water Usage Calculator

Check the quality of your water
In Your Area
In Your Area
- Community Events
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- Keeping You Informed
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  Our interactive map gives information about supply issues and current investment projects across Scotland
- Visiting our Reservoirs
  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
- Volunteering in Your Area
  Our employee volunteering programme can support you through education, conservation and community activities
- Annual Consultative Meeting
  Find out about all the latest investments and supply updates in your area
- Current Service Updates
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Annual Consultative Meeting

Current Service Updates
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  Our services as a wholesale supplier
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  Understand your water and waste water responsibilities under the law
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- Licensed Providers
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  Access our Readiness Indicator and customer portal where you can submit & track applications to connect to our network.
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  We offer a wide range of high quality services
Development Centres

Scientific Services
About Us
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- Diversity & Inclusion
  How we embrace diversity and encourage inclusion at Scottish Water
- Energy and Sustainability
  Our approach to energy management, development and sustainability
- Scottish Water Horizons
  Visit the pages of Scottish Water Horizons
- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
- Who We Are
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  Find out about our industry leading procurement process
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Careers

News & Views
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- Current Service Updates
  Find out about maintenance work which may affect your supply
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- Education
  We offer a great range of educational resources to support Scotland's school curriculum
Contact Us

Education

News & Views

Featured Articles

Scottish Water Unveils New Top Up Tap in Lochgilphead

Residents and visitors in Lochgilphead can now enjoy fresh, free drinking water on the go thanks to a new Top Up Tap installed by Scottish Water.

30 August 2024

Barbours Park

Shovels in the Ground as £12m Stewarton Investment Works Start

23 August 2024

Gardening Influencer Julianne Robertson sitting in her garden

BLOG: We can reuse our water to keep our plants healthy - says Julianne Robertson

22 August 2024

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News

Barbours Park

Shovels in the Ground as £12m Stewarton Investment Works Start

Work on a multi-million-pound, multi-project package of investment to alleviate sewer flooding in Stewarton, East Ayrshire is set to begin

23 August 2024

Group Picture at new gardening bed installed at Tay St. Image includes Scottish Water, Beautiful Perth and Councillor Chris Ahern

Beautiful Perth and Scottish Water in partnership to brighten up city centre

A BURST of colour has appeared on Queen’s Bridge as new gardening beds, funded by Scottish Water and looked after by Beautiful Perth volunteers, spring into life.

15 August 2024

Howden PV scheme arial view

£2.3m Solar Power and Battery Energy Storage Scheme Complete

The solar power and battery energy storage scheme near Selkirk is set to save around 169 tonnes of carbon annually

14 August 2024

Acting Cabinet Secretary for Net Zero and Energy Gillian Martin centre with Scottish Water's director Professor Simon Parsons and Sharon Hamilton Manager of the Intelligent Control Centre at The Bridge, Stepps

Investment in Scotland's Sewers Preventing Pollution

Net Zero Secretary Gillian Martin gets insight into how smart-technology intelligent networks are reducing pollution

07 August 2024

Duncraig Street Inverness

Scottish Water to Close Greig Street for Urgent Sewer Repairs in Inverness

Additional sewer repair work is required at Greig Street, Inverness with a road closure in place from 19th-30th August.

06 August 2024

Investment

Cumnock PV Scheme

Green Energy Boost for East Ayrshire

A project to install nearly 900 solar panels has been completed at a waste water treatment works in East Ayrshire.

05 August 2024