News

Industrial Action - Statement

Scottish Water issues statement to reassure customers as a result of a union ballot on potential strike action

19 February 2025

Time to Rethink Our Relationship with Water

Our new Draft Long Term Strategy Consultation is asking everyone to consider how they use water in the face of growing challenges

03 February 2025

How We Kept Scotland's Water Flowing in the Face of Storm Eowyn

What does it take to keep water and waste water services flowing in the face of a storm - by numbers

30 January 2025

Average Household Water Bills to Rise by £44/year to Fund Essential Investment

Charges which fund vital water and waste water services in Scotland have been announced for 2025/26

28 January 2025

Scottish Water Continues Essential Sewer Repairs in Haymarket, Edinburgh

Scottish Water is set to commence the second phase of essential sewer repair works in Rosebery Crescent, Edinburgh, following the successful completion of upgrades to the waste water infrastructure at the end of last year

15 January 2025

Check Your Pipes as Freeze Sees 30% Increase in Bursts

We're urging customers to check their pipes for bursts as sub-zero temperatures see a 30% increase in two days

10 January 2025

Over 60,000 Sign Up to Text Alert Service

Join the thousands who are signing up to our new free text alert service to stay in the know about service issues

07 January 2025

Interim Report: More Sustainable and Cost Effective Solutions are Key

Interim financial report highlights we're delivering more more sustainable and cost effective solutions for our customers

18 December 2024

Near Real-time Overflow Map Goes Live

We've launched our new overflow map which shows the status of our monitored overflows and the duration of any overflow events

16 December 2024

Scottish Water Installs 1000 New Sewer Monitors

Communities will be able to access overflow data via new interactive map

10 December 2024

Groundbreaking Approach Launched to Deliver Multi-billion Pound Transformation of Water and Waste Water Infrastructure and Jobs

Firms are being invited to bid to join new enterprise model worth up to £9bn and supporting around 4,000 jobs

26 November 2024

Landmark Agreement on Future Water Investment and Charging

Industry, regulatory and consumer bodies sign agreement that puts consumers at the heart of future of water and waste water services

11 November 2024

Protect Property and Pipes from Water Damage this Winter

We're urging customers to be prepared for winter to avoid burst pipes and flooding

04 November 2024

Scotland’s New Green Waste Water Treatment Works set to help Winchburgh Flourish

The construction of Scotland’s lowest carbon new waste water treatment works, to support the future of one of the country's fastest-growing communities, has been completed by Scottish Water.  

28 October 2024

Scottish Water proudly supports the ICS's Service With Respect Campaign

At Scottish Water, we are committed to providing exceptional service to our customers while ensuring the safety and well-being of our dedicated customer-facing staff

07 October 2024