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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
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- Campaigns
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Water Usage Calculator

Check the quality of your water
In Your Area
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  Our interactive map gives information about supply issues and current investment projects across Scotland
- Visiting our Reservoirs
  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
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  Our employee volunteering programme can support you through education, conservation and community activities
- Annual Consultative Meeting
  Find out about all the latest investments and supply updates in your area
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Annual Consultative Meeting

Current Service Updates
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- Licensed Providers
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  Access our Readiness Indicator and customer portal where you can submit & track applications to connect to our network.
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About Us
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- Diversity & Inclusion
  How we embrace diversity and encourage inclusion at Scottish Water
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  Our approach to energy management, development and sustainability
- Scottish Water Horizons
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- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
- Who We Are
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  Find out about maintenance work which may affect your supply
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- Education
  We offer a great range of educational resources to support Scotland's school curriculum
Contact Us

Education

News & Views

Featured Articles

An aerial image of the new solar scheme at Bathgate WWTW

£675,000 Solar Scheme Completed in Bathgate

We have completed a £675,000 solar scheme at our waste water treatment works in Bathgate, as part of our drive to reach net zero emissions by 2040

04 February 2025

Scottish Water staff member talking to the public

Time to Rethink Our Relationship with Water

03 February 2025

L-R Chris Clark, Paul McLennan, Alex Plant and Donald MacBrayne

Official Switch On for £3m green Hydro Energy Scheme at East Lothian Reservoir

30 January 2025

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News

Olympic swimming champion Duncan Scott OBE with his eight medals

School Eco-Champions can Win Safety Lesson with Olympic Legend in new Water Challenge

Scotland's most decorated Olympic athlete Duncan Scott OBE will give one lucky school class a water safety lesson as winners of our inaugural environmental challenge.

16 January 2025

Young Learn to Swim student Callan Johnston head and shoulders

Water Confidence and Safety Skills shine in Inclusive Lessons

Young Aberdeen swimmers showcase the life-changing benefits of inclusive lessons with Learn to Swim

11 December 2024

Learn to Swim teacher Caitlin Ebbage holds up new teaching cards tool at poolside

Revolutionary Swim Teaching Tool Launches in Scotland

Visual cards break down barriers for inclusive swimming lessons

25 November 2024

pills in blister pack with words don't flush medication

World Antibiotics Awareness Week- Never Flush Medication

World Antibiotics Awareness Week reminds us what we can do to help avoid the spread of drug-resistant infections

14 November 2024

T joined pipe with foam pipe insulation

Protect Property and Pipes from Water Damage this Winter

We're urging customers to be prepared for winter to avoid burst pipes and flooding

04 November 2024

Pupils from Dornoch Primary, representatives of Dornoch MUGA and Councillor Jim McGillivray helped launched the new Top Up Tap in Dornoch

New Top Up Tap Unveiled in Dornoch

We've unveiled our first Top Up Tap in Sutherland this week, providing locals and visitors to Dornoch with a free and accessible point to refill their reusable water bottles

10 October 2024