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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
  Check here for a detailed breakdown of your water and waste water charges
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  Enter your post code to find out more about water quality in your area
Water Usage Calculator

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  Our interactive map gives information about supply issues and current investment projects across Scotland
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  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
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Annual Consultative Meeting

Current Service Updates
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About Us
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  How we embrace diversity and encourage inclusion at Scottish Water
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  Our approach to energy management, development and sustainability
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- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
- Who We Are
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  Find out about maintenance work which may affect your supply
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- FAQs
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- Education
  We offer a great range of educational resources to support Scotland's school curriculum
Contact Us

Education

News & Views

Featured Articles

Awards night group photo of Learn to Swim Provider of the Year winner East Renfrewshire Culture and Leisure

Leisure Provider Makes Waves with National Award Win

Community-first approach earns top spot at awards night for swim programme success

17 October 2025

A digger at work on a peatland restoration site at Afton Reservoir, East Ayrshire

Scottish Water Shortlisted for Prestigious Nature of Scotland Award

16 October 2025

Two individuals standing in front of a Scottish Water banner, one holding a Thank You card from a customer with an image of a highland cow on it.

Ellon Resident Sends Heartfelt Thanks for Shuttle Bus Service During Road Closure

14 October 2025

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News

Awards night group photo of Learn to Swim Provider of the Year winner East Renfrewshire Culture and Leisure

Leisure Provider Makes Waves with National Award Win

Community-first approach earns top spot at awards night for swim programme success

17 October 2025

girl in swimming pool

Top Swim Providers Shortlisted for National Award

Three leisure providers have been shortlisted for a prestigious national award recognising their outstanding efforts to teach thousands of young people and adults to swim

18 September 2025

Group of children in swim caps seated on the poolside during a swimming class at a public aquatic facility, with instructors standing by and promotional banners visible in the background.

Young Swimmers in Aberdeen Make a Splash with Sporting Stars

Youngsters in Aberdeen had a once-in-a-lifetime chance to swim alongside Olympic and Paralympic champions during a landmark event celebrating the city’s contribution to a national learn-to-swim initiative

12 September 2025

back view of young child in swimming pool with red float, wearing Learn to Swim cap

Young Swimmers Invited to Make a Splash with Competition

Olympic and Paralympic heroes to judge swim cap designs for ten year anniversary of Learn to Swim

09 September 2025

A young girl and boy, pupils from St Pius Primary School in Dundee, busy with a water experiment at Scottish Water Generation H2O Water cycle workshop

Water Cycle Workshop Expands Across Scotland

The hands-on workshop, part of our Generation H₂O Education Programme, will now be enjoyed by youngsters all over the country

02 September 2025

Head and shoulders of Learn to Swim student Laura McLeod in a swimming pool

Overcoming Water Fears Transforms Health Journey

Laura McLeod to learn vital life skill and helped ease her pain thanks to Learn to Swim lessons

28 July 2025