Scottish Water has more than 4080 overflows on its network and around 3200 of these have been assessed as satisfactory.

Around 900 overflows have been assessed as unsatisfactory and these are the overflows which are considered against our prioritisation for investment criteria as outlined below.

What are Unsatisfactory Overflows? 

There are a number of possible reasons that an overflow can be considered Unsatisfactory.

These might include

  • Operation causing water quality impacts
  • Operation of a sewer overflow during dry weather
  • Operation causing aesthetic (sewage related debris) impact
  • Failure to meet licence conditions

 

Prioritisation of Unsatisfactory Overflows 

Studies have been undertaken to prioritise unsatisfactory overflows for phased improvement as follows and summarised in the table below.

High Priority 
An unsatisfactory overflow is High Priority if it:

  • spills in dry weather; and/or 
  • causes or significantly contributes to failures in water quality standards, as identified in the River Basin Management Plan; and/or 
  • has very significant quantities of sewage litter observed during ground surveys (more than 1000 items); and/or
  • a number of environmental complaints/incidents have been recorded (3 or more) and the presence of sewage litter has been confirmed. 

Improving Urban Waters High Priority Assets

Download this document to view 108 high priority assets that have been identified through study and subsequently prioritised for improvement

Download here

Improving Urban Waters Routemap

Download the full routemap

Download here

Overflow FAQs

Frequently asked questions about overflows

View here

Medium Priority 

An unsatisfactory overflow is Medium Priority if some sewage litter is observed during ground surveys (less than 1000 items) and multiple, verified environmental complaints/incidents have been recorded.  
 
Low Priority
Some sewage litter is observed during ground surveys (less than 1000 items) but no environmental complaints/incidents have been verified.

The majority of studies have been completed and any unsatisfactory overflows prioritised. It is expected that there will always be a small amount of study work ongoing.  
 
Satisfactory Design
Note that sewer overflows can be considered to be ‘satisfactory’ in their design but can still occasionally cause pollution due to blockages elsewhere in the sewer network. These blockages can be caused by inappropriate customer products being disposed of to the sewer, sewer blockage, collapse or sediment build-up. For information about what not to flush down the toilet, check out our Nature Calls campaign here.

Table 1 – Summary of prioritisation criteria

Criteria

Ground survey

(items of litter observed)

Verified complaints or

incidents

Indicative Timescale

 

>1000

1-1000

1-2

>3

Identify solutions

Deliver solutions

Causing water quality impacts

High

High

High

High

2024

2027*

Spills in dry weather

High

High

High

High

2024

2031*

Sewage related debris

High

 

 

High

2024

2031*

 

 

Medium

(both criteria met)

 

2027*

2031*

 

*Timescales are subject to Scottish Water investment prioritisation and planning