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Here’s some important information about the wholesale market, our charges and other policies

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How to contact our Development Services team

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Our claims and escalation processes explained

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View the posters displayed at our community information event

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Overflows explained, with the data we publish, how we prioritise them, and our near real-time Overflow Map

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Domestic smart monitoring Dundee - Explained

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Read our full Strategic Plan and supporting documentation

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Charges

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We work with a range of organisations  to offer support for customers with extra communication, access or safety needs

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Licensed Providers can apply for reassessment of unmetered charges to install a meter or move to reassessed charges