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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
  Check here for a detailed breakdown of your water and waste water charges
- Water is Always Worth Saving
  Help protect a precious resource and make small changes to save water and energy
- Campaigns
  Help keep Scotland’s water cycle running smoothly and stay safe with our simple how-to guides
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  Calculate how much water and energy you use daily around your home
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  Enter your post code to find out more about water quality in your area
Water Usage Calculator

Check the quality of your water
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In Your Area
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  Our interactive map gives information about supply issues and current investment projects across Scotland
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  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
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  Our employee volunteering programme can support you through education, conservation and community activities
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Annual Consultative Meeting

Current Service Updates
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  Access our Readiness Indicator and customer portal where you can submit & track applications to connect to our network.
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Scientific Services
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Education

Water Quality

Low Pressure

Discoloured Water

When we are doing maintenance or repairs to the water network, you may experience cloudy or discoloured water. This video explains what to do if you are affected.

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Water Quality

Low Pressure

Discoloured Water

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