Help & Resources
Pre-Development Information and Application Forms
Title | Type | Size | Download | |
---|---|---|---|---|
Water Disconnection Application
Application form to disconnect from the public water main |
1 MB | Download | ||
Single House New Connections: A Quick Reference Guide
A guide for if you are looking to connect a property to the pubic water or sewer network |
647 KB | Download | ||
Developing Housing and Commercial Properties New Connections: A Quick Reference Guide
A guide for if you are looking to connect properties to the pubic water or sewer network |
3 MB | Download | ||
Moving from Private to Public Water Supply Guide
This guide provides advice when considering the option of changing from a private water supply to connecting to the public water network |
2 MB | Download | ||
The Water Connections Code for Scotland
An outline of the requirements for accredited UCPs who undertaking new water supply connections in Scotland |
1 MB | Download | ||
Water Industry Registration Scheme Interim Authorisation Application
This application form is to be used by organisations who wish to apply for interim accreditation under The Water Industry Registration Scheme (WIRS) |
398 KB | Download | ||
Development Services Area Contact List
|
597 KB | Download | ||
Water Supply Development Capacity
List of our water assets and their capability to provide any development capacity |
306 KB | Download |
Standpipe documents
Title | Type | Size | Download | |
---|---|---|---|---|
Standpipe Hire Charges 2024/25
Outline of current changes for hiring a standpipe |
89 KB | Download | ||
Standpipe Hire Application Form 2024/2025
Please complete all relevant fields to enable your application to be processed as quickly as possible |
156 KB | Download | ||
Licence Conditions for Use of Standpipes for Supply Purposes
Terms and conditions for the use of standpipes |
228 KB | Download |
Water Connection Documents
Title | Type | Size | Download | |
---|---|---|---|---|
Water for Scotland 4th Edition
Water for Scotland is a design and construction specification that covers the provision of water infrastructure for housing and industry development within Scotland |
2 MB | Download | ||
Water For Scotland Appendix O
This appendix covers Scottish Water's construction of water mains and the use of detectable marker tape |
629 KB | Download | ||
Water for Scotland Appendix Q
This appendix details procedures to ensure that all parties are aware of their various legal and contractual requirements |
503 KB | Download | ||
Connection Process Update - November 2022
Development Operations Customer Update |
3 MB | Download | ||
Polyethylene Barrier Pipe Systems Guidance
Design and Installation requirements |
258 KB | Download | ||
Clean Water Booster Station Standard Product Data Sheet
Standard Product Data Sheet for Clean Water Booster Stations |
545 KB | Download | ||
2015 Clean Water Booster Stations Standard Product Catalogue
Outlines the Booster Set/Pumping Station Standard Products for use within the Scottish Water Project Portfolio |
8 MB | Download | ||
Ready for Your Track Inspection?
Track Inspection Checklist |
102 KB | Download | ||
Remote Inspections App Phase 2 New Main Installation
Step by Step Guide |
12 MB | Download | ||
Sprinkler Systems for New Domestic Developments Supplementary Guidance
This document is intended to provide guidance for housing developers and the requirements that must be satisfied when installing private sprinkler networks. |
103 KB | Download | ||
Retail Inspection & Connection Process Examples of Good Practice
|
1 MB | Download |
Sewer Connection Documents
Title | Type | Size | Download | |
---|---|---|---|---|
Sewers for Scotland 4th Edition
A technical specification for the design and construction of sewerage infrastructure |
8 MB | Download | ||
Submersible 2 Pump Wastewater Pumping Stations Data Sheet
Standard Product Data Sheet |
627 KB | Download | ||
2015 Submersible 2 Pump Wastewater Pumping Stations Standard Product Catalogue
This Scottish Water Product Catalogue outlines the Wastewater Pumping Station Standard Products for use within the SW Project Portfolio |
6 MB | Download | ||
Campervan and Motorhome Waste Disposal - a guide for independent developments
Guidance on the process and options for developing new campervan and motorhome waste disposal facilities, produced in partnership between SEPA, The Highland Council and Scottish Water |
5 MB | Download |
Surface Water Connection Documents
Title | Type | Size | Download | |
---|---|---|---|---|
Surface Water Policy
Standard advice note and process guidance to the Surface Water Policy |
5 MB | Download | ||
Surface Water to Combined Sewer Pre-Development Enquiry Guide
This guide outlines the minimum submission requirements to rule out a surface water outfall to a watercourse surface water sewer within a pre-development enquiry (PDE), and evidence that will be required to accept justifications outlined in our Surface Water Policy. |
122 KB | Download | ||
Surface Water to Combined Sewer Application Guide – Brownfield Sites
This document is intended as guide to be used in assessing applications to connect surface water for new developments on brownfield sites to the existing combined sewer network. |
149 KB | Download | ||
Surface Water to Combined Sewer Domestic Extensions Guide
This document intends to provide clear guidance for single house customers regarding surface water design and management for domestic extensions |
50 KB | Download | ||
MOU Provision of Surface Water Drainage from Housing Developments
Memorandum of Understanding regarding the provision of surface water drainage from housing developments |
161 KB | Download | ||
Proposal for the Drainage of Surface Water
Appendix outlining agreement with developers to provide a shared, environmentally-friendly surface water drainage system |
162 KB | Download | ||
Whole Life Cost Spreadsheet
Spreadsheet showing Whole Life Cost 25 year Maintenance Profiles |
192 KB | Download | ||
Misconnections Explained
What a misconnection is and what to do if one is discovered |
2 MB | Download | ||
Misconnections Policy
Our policy when dealing with misconnections to the sewer network |
118 KB | Download |
Vesting of Assets Documents
Title | Type | Size | Download | |
---|---|---|---|---|
Request to Vest Your Sewers
This request form commences the process for the transfer of ownership of your sewers to Scottish Water |
679 KB | Download | ||
Request to Vest Your Water Mains
This request form commences the process for the transfer of ownership of your water mains to Scottish Water |
633 KB | Download | ||
Land Title and Servitude Pack
Overview of legal terms in relation to assets that will vest in Scottish Water |
55 KB | Download | ||
Deed and Servitude Proposal Plan
The information provided on this Deed and Servitude Proposal Plan will enable Scottish Water to identify its relevant legal requirements |
54 KB | Download | ||
Deed Of Servitude and Real Burdens
Deed of Servitude and real burden legal docuement |
33 KB | Download | ||
Facilitation Process Developer Guide
Overview of the key stages of the Facilitation Process for water and waste water assets as of 1st April 2017 |
72 KB | Download | ||
Vesting of Developer Constructed Assets Policy
This policy applies to the vesting of new developer constructed asset |
393 KB | Download | ||
Reasonable Cost Contributions for Dwellings 2021-2022
The RCCs detail the contribution Scottish Water should make towards the costs of providing new or enhancing existing infrastructure |
575 KB | Download | ||
Reasonable Cost Contributions for Non-Dwellings 2021-2022
The RCCs detail the contribution Scottish Water should make towards the costs of providing new or enhancing existing infrastructure |
831 KB | Download |
Asset Protections and Diversions
Title | Type | Size | Download | |
---|---|---|---|---|
Asset Policy Standard Water Mains Protection Distances
Outline of our policy for all developers’ contractors and infrastructure providers when designing developments around existing water pipelines |
289 KB | Download | ||
Development Operations & Service Relocation Contacts
|
168 KB | Download | ||
Outline of procedures in planning and implementation of major schemes (Highways & Roads, HAUC C2-C9 Applications)
HAUC C2-C9 Applications explained |
146 KB | Download |
Project ASTRO Documents
Title | Type | Size | Download | |
---|---|---|---|---|
Portal Overview
General overview of the Customer Portal |
PPTX | 12 MB | Download | |
Phase 2 Overview
Phase 2 overview of the portal |
PPTX | 20 MB | Download | |
ASTRO FAQs
Frequently Asked Questions about ASTRO |
DOCX | 37 KB | Download | |
Portal FAQs
Frequently Asked Questions on the Portal |
XLSM | 22 KB | Download | |
Scottish Water Slide Format
|
PPTX | 133 KB | Download | |
How to video: Agent Access
These short videos show an agent how to register their organisation, invite in a colleague and navigate the portal. |
PPTX | 63 MB | Download | |
How to video: Roles
These short videos explain the different Role types in the Portal. This goes into more detail about the actions each Role can perform. |
PPTX | 12 MB | Download | |
How to video: Transfer Site
This video is a quick how to on transferring applications between Case Managers and End Customers. |
PPTX | 12 MB | Download | |
How to video: UCP Access to Portal
These short videos show a previously registered Utility Connection Provider to invite a colleague to the portal and general navigation. |
PPTX | 66 MB | Download |