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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
  Check here for a detailed breakdown of your water and waste water charges
- Water is Always Worth Saving
  Help protect a precious resource and make small changes to save water and energy
- Campaigns
  Help keep Scotland’s water cycle running smoothly and stay safe with our simple how-to guides
- Water Usage Calculator
  Calculate how much water and energy you use daily around your home
- Check the quality of your water
  Enter your post code to find out more about water quality in your area
Water Usage Calculator

Check the quality of your water
In Your Area
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  Our interactive map gives information about supply issues and current investment projects across Scotland
- Visiting our Reservoirs
  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
- Volunteering in Your Area
  Our employee volunteering programme can support you through education, conservation and community activities
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Annual Consultative Meeting

Current Service Updates
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  Understand your water and waste water responsibilities under the law
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  Access our Readiness Indicator and customer portal where you can submit & track applications to connect to our network.
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  We offer a wide range of high quality services
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About Us
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  How we embrace diversity and encourage inclusion at Scottish Water
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  Our approach to energy management, development and sustainability
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- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
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  Find out about maintenance work which may affect your supply
- Document Hub
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  We offer a great range of educational resources to support Scotland's school curriculum
Contact Us

Education

Your search for 'Water Quality' yielded 1105 results:

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Sunnyside Megray mains renewal

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061025 Sunnyside Megray mains renewal

Scientific Services Environmental Policy

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Learn about our commitment to the environment and sustainability

Glasgow Sludge Main

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We are carrying out maintenance on a key part of our sewer network

We are carrying out repairs to a burst water main in Stair, KA5

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Information on a service update

Dalgety Bay

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We are upgrading the waste water network in Dalgety Bay

Gorgie Road Edinburgh

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We are installing a new spill chamber to an existing storm overflow on Gorgie Road in Edinburgh

Plean to Cowie Sewer Upgrade

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We are upgrading the sewer network between Plean and Cowie

Essential maintenance in G21, Germiston

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Information on a service update

All News & Views Articles

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Catch up on the latest news & views from across Scotland

Top-Up Taps Take Off in Dumfries and Galloway

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19 September 2023

Scottish windsurfing group Fin and Foil celebrated the most recently installed top up tap in Agnew Park, Stranraer when they hosted their Open Championship on Loch Ryan.

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