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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
  Check here for a detailed breakdown of your water and waste water charges
- Water is Always Worth Saving
  Help protect a precious resource and make small changes to save water and energy
- Campaigns
  Help keep Scotland’s water cycle running smoothly and stay safe with our simple how-to guides
- Water Usage Calculator
  Calculate how much water and energy you use daily around your home
- Check the quality of your water
  Enter your post code to find out more about water quality in your area
Water Usage Calculator

Check the quality of your water
In Your Area
In Your Area
- Community Events
  Details of our latest community events
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  Our interactive map gives information about supply issues and current investment projects across Scotland
- Visiting our Reservoirs
  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
- Volunteering in Your Area
  Our employee volunteering programme can support you through education, conservation and community activities
- Annual Consultative Meeting
  Find out about all the latest investments and supply updates in your area
- Current Service Updates
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Annual Consultative Meeting

Current Service Updates
Business & Developers
Business & Developers
- Business Customers
  Our services as a wholesale supplier
- Byelaws and Trade Effluent
  Understand your water and waste water responsibilities under the law
- Connecting to Our Network
  Get connected to the water and waste water network
- Licensed Providers
  Our services for Licensed Providers (LPs)
- Metering Services
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- Development Services
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- Development Centres
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  We offer a wide range of high quality services
Development Centres

Scientific Services
About Us
About Us
- Diversity & Inclusion
  How we embrace diversity and encourage inclusion at Scottish Water
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  Our approach to energy management, development and sustainability
- Scottish Water Horizons
  Visit the pages of Scottish Water Horizons
- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
- Who We Are
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  Find out about our industry leading procurement process
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Careers

News & Views
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  Find out about maintenance work which may affect your supply
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- Contact Us
- Education
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Contact Us

Education

Your search for 'Your Water Your Life' yielded 1239 results:

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Scottish Leisure Centre Sees Influx of Swimming Teachers from Creative Advert

News Article Page

27 July 2022

A national shortage of swim teachers is being overcome by a recruitment drive targeting "kids TV personalities" in a bid to encourage children to learn to swim and improve water safety.

New Schools Framework Launched to Transform Water Safety

News Article Page

20 June 2024

New initiative will reduce drowning risk as primary school children to get basic water safety and drowning prevention lessons

Trade Effluent

Content Page

Understanding Trade Effluent and the consent system

Metering

Content Page

Learn more about metering, utility connection providers and metering activities

Registration, Verification & Deregistration

Content Page

Find out about adding or removing a supply point from the market and verification of market records

What is Trade Effluent?

Content Page

Find out if your business produces trade effluent

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