Pre-Development Information and Application Forms

Title Type Size Download
Water Disconnection Application

Application form to disconnect from the public water main

PDF 1 MB Download
Single House New Connections: A Quick Reference Guide

A guide for if you are looking to connect a property to the pubic water or sewer network

PDF 647 KB Download
Developing Housing and Commercial Properties New Connections: A Quick Reference Guide

A guide for if you are looking to connect properties to the pubic water or sewer network

PDF 3 MB Download
Moving from Private to Public Water Supply Guide

This guide provides advice when considering the option of changing from a private water supply to connecting to the public water network

PDF 2 MB Download
The Water Connections Code for Scotland

An outline of the requirements for accredited UCPs who undertaking new water supply connections in Scotland

PDF 1 MB Download
Water Industry Registration Scheme Interim Authorisation Application

This application form is to be used by organisations who wish to apply for interim accreditation under The Water Industry Registration Scheme (WIRS)

PDF 398 KB Download
Development Services Area Contact List

PDF 597 KB Download
Water Supply Development Capacity

List of our water assets and their capability to provide any development capacity

PDF 306 KB Download

Standpipe documents

Title Type Size Download
Standpipe Hire Charges 2024/25

Outline of current changes for hiring a standpipe

PDF 89 KB Download
Standpipe Hire Application Form 2024/2025

Please complete all relevant fields to enable your application to be processed as quickly as possible

PDF 156 KB Download
Licence Conditions for Use of Standpipes for Supply Purposes

Terms and conditions for the use of standpipes

PDF 228 KB Download

Water Connection Documents

Title Type Size Download
Water for Scotland 4th Edition

Water for Scotland is a design and construction specification that covers the provision of water infrastructure for housing and industry development within Scotland

PDF 2 MB Download
Water For Scotland Appendix O

This appendix covers Scottish Water's construction of water mains and the use of detectable marker tape

PDF 629 KB Download
Water for Scotland Appendix Q

This appendix details procedures to ensure that all parties are aware of their various legal and contractual requirements

PDF 503 KB Download
Connection Process Update - November 2022

Development Operations Customer Update

PDF 3 MB Download
Polyethylene Barrier Pipe Systems Guidance

Design and Installation requirements

PDF 258 KB Download
Clean Water Booster Station Standard Product Data Sheet

Standard Product Data Sheet for Clean Water Booster Stations

PDF 545 KB Download
2015 Clean Water Booster Stations Standard Product Catalogue

Outlines the Booster Set/Pumping Station Standard Products for use within the Scottish Water Project Portfolio

PDF 8 MB Download
Ready for Your Track Inspection?

Track Inspection Checklist

PDF 102 KB Download
Remote Inspections App Phase 2 New Main Installation

Step by Step Guide

PDF 12 MB Download
Sprinkler Systems for New Domestic Developments Supplementary Guidance

This document is intended to provide guidance for housing developers and the requirements that must be satisfied when installing private sprinkler networks.

PDF 103 KB Download
Retail Inspection & Connection Process Examples of Good Practice

PDF 1 MB Download

Sewer Connection Documents

Title Type Size Download
Sewers for Scotland 4th Edition

A technical specification for the design and construction of sewerage infrastructure

PDF 8 MB Download
Submersible 2 Pump Wastewater Pumping Stations Data Sheet

Standard Product Data Sheet

PDF 627 KB Download
2015 Submersible 2 Pump Wastewater Pumping Stations Standard Product Catalogue

This Scottish Water Product Catalogue outlines the Wastewater Pumping Station Standard Products for use within the SW Project Portfolio

PDF 6 MB Download
Campervan and Motorhome Waste Disposal - a guide for independent developments

Guidance on the process and options for developing new campervan and motorhome waste disposal facilities, produced in partnership between SEPA, The Highland Council and Scottish Water

PDF 5 MB Download

Surface Water Connection Documents

Title Type Size Download
Surface Water Policy

Standard advice note and process guidance to the Surface Water Policy

PDF 5 MB Download
Surface Water to Combined Sewer Pre-Development Enquiry Guide

This guide outlines the minimum submission requirements to rule out a surface water outfall to a watercourse surface water sewer within a pre-development enquiry (PDE), and evidence that will be required to accept justifications outlined in our Surface Water Policy.

PDF 122 KB Download
Surface Water to Combined Sewer Application Guide – Brownfield Sites

This document is intended as guide to be used in assessing applications to connect surface water for new developments on brownfield sites to the existing combined sewer network.

PDF 149 KB Download
Surface Water to Combined Sewer Domestic Extensions Guide

This document intends to provide clear guidance for single house customers regarding surface water design and management for domestic extensions

PDF 50 KB Download
MOU Provision of Surface Water Drainage from Housing Developments

Memorandum of Understanding regarding the provision of surface water drainage from housing developments

PDF 161 KB Download
Proposal for the Drainage of Surface Water

Appendix outlining agreement with developers to provide a shared, environmentally-friendly surface water drainage system

PDF 162 KB Download
Whole Life Cost Spreadsheet

Spreadsheet showing Whole Life Cost 25 year Maintenance Profiles

PDF 192 KB Download
Misconnections Explained

What a misconnection is and what to do if one is discovered

PDF 2 MB Download
Misconnections Policy

Our policy when dealing with misconnections to the sewer network

PDF 118 KB Download

Vesting of Assets Documents

Title Type Size Download
Request to Vest Your Sewers

This request form commences the process for the transfer of ownership of your sewers to Scottish Water

PDF 679 KB Download
Request to Vest Your Water Mains

This request form commences the process for the transfer of ownership of your water mains to Scottish Water

PDF 633 KB Download
Land Title and Servitude Pack

Overview of legal terms in relation to assets that will vest in Scottish Water

PDF 55 KB Download
Deed and Servitude Proposal Plan

The information provided on this Deed and Servitude Proposal Plan will enable Scottish Water to identify its relevant legal requirements

PDF 54 KB Download
Deed Of Servitude and Real Burdens

Deed of Servitude and real burden legal docuement

PDF 33 KB Download
Facilitation Process Developer Guide

Overview of the key stages of the Facilitation Process for water and waste water assets as of 1st April 2017

PDF 72 KB Download
Vesting of Developer Constructed Assets Policy

This policy applies to the vesting of new developer constructed asset

PDF 393 KB Download
Reasonable Cost Contributions for Dwellings 2021-2022

The RCCs detail the contribution Scottish Water should make towards the costs of providing new or enhancing existing infrastructure

PDF 575 KB Download
Reasonable Cost Contributions for Non-Dwellings 2021-2022

The RCCs detail the contribution Scottish Water should make towards the costs of providing new or enhancing existing infrastructure

PDF 831 KB Download

Asset Protections and Diversions

Title Type Size Download
Asset Policy Standard Water Mains Protection Distances

Outline of our policy for all developers’ contractors and infrastructure providers when designing developments around existing water pipelines

PDF 289 KB Download
Development Operations & Service Relocation Contacts

PDF 168 KB Download
Outline of procedures in planning and implementation of major schemes (Highways & Roads, HAUC C2-C9 Applications)

HAUC C2-C9 Applications explained

PDF 146 KB Download

Project ASTRO Documents

Title Type Size Download
Portal Overview

General overview of the Customer Portal

PPTX 12 MB Download
Phase 2 Overview

Phase 2 overview of the portal

PPTX 20 MB Download
ASTRO FAQs

Frequently Asked Questions about ASTRO

DOCX 37 KB Download
Portal FAQs

Frequently Asked Questions on the Portal

XLSM 22 KB Download
Scottish Water Slide Format

PPTX 133 KB Download
How to video: Agent Access

These short videos show an agent how to register their organisation, invite in a colleague and navigate the portal.

PPTX 63 MB Download
How to video: Roles

These short videos explain the different Role types in the Portal. This goes into more detail about the actions each Role can perform.

PPTX 12 MB Download
How to video: Transfer Site

This video is a quick how to on transferring applications between Case Managers and End Customers.

PPTX 12 MB Download
How to video: UCP Access to Portal

These short videos show a previously registered Utility Connection Provider to invite a colleague to the portal and general navigation.

PPTX 66 MB Download