Annual Consultative Meeting

Piped By Us, Owned By You

Listening to Our Customers to Deliver Services Fit for the Future

Have your say on how record investment in Scotland’s water and waste water networks should be spent. Learn about how publicly-owned Scottish Water continues to deliver world-class water to your taps, provide a sector-leading level of service for customers and is transforming to adapt to climate change and help Scotland flourish.

We are holding our Annual Consultative Meeting and you are invited to attend. Our senior leaders – including Chief Executive Alex Plant and Chair Deirdre Michie - will talk about the successes and challenges we face in delivering vital services to 2.6 million households and 159,000 businesses across Scotland come rain or shine. 

We want to hear your thoughts on our services and to answer your questions – and if you can’t make it in person you can ask a question ahead of the event. 

Want to know how many miles of pipe we manage? Or how much energy our assets are generating as we continue to move towards net zero? Or how we decide where to invest? Or what we are doing to reduce fatbergs and flooding? 

To ask a question ahead of the event and/or register to attend visit Event Form
 
You are invited to attend our Annual Consultative Meeting from 17:15 (refreshments/networking until 17:45) to 19:00 on Thursday 19 September at Aberdeen Science Centre, 179 Constitution Street, Aberdeen, AB24 5TU. 

The meeting will be available to view live on www.youtube.com/scottishwaterfilm

Can't make the event? Join our live stream!

You can watch a live stream of our 2024 ACM Meeting from 17:45 on Thursday 19 September on Youtube HERE.

You do not need a YouTube account to watch. However, if you wish to post a question during the live meeting, you need to login or set up a YouTube account, following the guidance below:
 
1. Go to YouTube
2. You will need to create a Google Account, which can be set up during the process
3. Click ‘SIGN IN’ top right of your screen
4. Click ‘Create Account’ and follow the online guidance 
 
We suggest you set up the account in advance.